eMAG.hu

Purchased headphone in advance, sameday lost the package. told emag about the issue and requested a refund. Emag sent a cancellation request to sameday this was on the 12th of December. (until sameday does not confirm cancellation they will not refund me even though they know they are still in possession of it.). Since then they sent an automated force cancellation on the 18th and when it did not work they sent a manual cancellation on the 19th. when they sent the manual cancellation they notified the bosses of Emag of the issue and told me by the end of the day they will fix it and the money will be coming back. And to top it off, I ordered it in November. Since December 5 i have called both company numerous times to no result. They lost my package and refuse to give back my money. I am writing this on the 27th of December at which point my bank had to get involved as they still refuse to refund the charges, even with the bosses notified and Emag knowing that multiple people got affected by Sameday losing their package which can even be observed at sameday budapest’s google review. Tried calling sameday to get the cancellation approved but their call center can not assist with it. Emag is a complete scam.

I had been a member since 2015 and accidentally registered with another email address via Edigital. It was really a great and seamless experience with zero user intervention. Only problem was that I had a different registered email address and the app made a second account really quick. So then I contacted support via the app and got an email reply in mere hours about what to do. I requested a merge and just like that, my new account registered in 2022 can now see all the orders way back to 2015. How is this relevant to the app? I just swiped around and got to the solution in seconds. Fast and intuitive UI like this are so rare. Since then, I checked the warranty info on my new stuff and it's just there. Just with two flicks. It's just awesome!

User friendly interface, super easy and quick to use