Dollywood Parks & Resorts

Today I had an hour and five minute conversation with Darci customer service she went through my past with me. She helped me logon. She helped me make sure that my passes were available for my guest. She explained everything about all the different events. She is wonderful kind, sweet and professional. I love Dollywood. It’s a piece of the joy of America. It’s the only place where you can go where it’s like it was it’s priceless. I love Dolly and I love everyone that works at Dollywood. The girl at the bakery. Her name is Caitlin is magnificent. I love the snickerdoodles. Please don’t take them away from us and the pumpkin Whoopie cakes everything there is yummy and delicious just love Dollywood. My whole family loves Dollywood. I took about 14 people last year, just my favorite thing to do in the world even during Covid I went. I felt so safe and so happy I love Dollywood. Thank you so much. God bless you all. Thank you for making us feel happy loved and safe. God bless American. God bless Dolly. 🥰💞💞💞🌟👑🌟💞🇺🇸‼️❤️

I love the DW app. It keeps everything so handy if you’re not a seasoned DW Veteran. My son can often assist people in the park that do not have the app and they’ll use it the remainder of the day to guide them around. We have heard mixed reviews but I really think it depends on your experience with the park, technology, and preparation for your duration in the park. We stay from open to close and generally are one of the first families in the park. I opened DW last season and it was awesome! Make sure you have a battery pack to keep your phone charged or enjoy the rocking chairs where you can charge, and as always fuel rods are accessible. Come to the Smokies and experience that mountain magic at Dollywood! The app is the little extra magic to help guide you.

Had a blast. My wife and I are very active seniors and love Dollywood. We have been coming to Dollywood for years. We were here in March 23 for our honeymoon this year and back for harvest festival. Our four children always were so excited when our season passes got us in a week before the park opened. We were there when new rides were opened and Dolly was there singing at the opening of new rides and in the Parade through the park. We were Blessed to see her face to face once when my youngest daughter was on my shoulders waving and shouting to Dolly. Dolly saw her and had them stop the old car she was in and listen to Zoie screaming (“Dolly you’re my biggest fan”!). It came out wrong but Dolly blue her a kiss and said(“I sure am”.) The world was a brighter place that day! She is a 22 year old college graduate and a personal trainer now and still holds that moment as a very special shining star in her life. To tell the truth, so do my wife and I. I’m sure Dolly wouldn’t remember but that brief moment in time she took that week in April 2007 to briefly stop, acknowledge, and look at an excited 6 year old little blond hair blue eyed girl in the eye and reply (“I sure am sweetheart”) that will always hold dear to Zoie, my wife , me and other 3 children. Dolly has touched so many in her life by just being herself. My wife and I continue to visit each year and hope we can come back Christmas for the lights and shows.