Commutyble

Do you know how long it takes for your bank to process credit cards or ACH? Most people don’t. But this company uses payment processing times to as an excuse to hound you for money with caustic emails at 12am. Still haven’t enrolled in auto-pay? They’ll berate and threaten you with additional charges. Those terms don’t seem fair? Their terms of service are impossible to find. As someone that hasn’t EVER missed a payment, I complained & was stuck between my building management & Commutyble with each saying “it’s not us it’s them”. I pay the highest monthly parking by rates in the neighborhood at $250/mon for the absolute worst customer service. Did I mention there’s a global pandemic? Alternatives: rent at a nearby garage or lot managed by ANYONE else, rent a space or a driveway.

Came here looking for an update to the app, thinking that they'd be fixing the fact that the app doesn't fully load currently. But nope. Had to go to a browser and access the website just to renew my pass. The 5star reviews I see here look fake as well.