Coast: Smart Fuel Cards

Great user interface and top of the line customer support. Makes my life easier day to day and can capture receipts, job codes, etc as well as log into the card itself to use it. Would recommend to fleets and companies of all sizes.

Don’t waste your time. Unfortunately my company has decided this is the route they want to go down. I will be advocating for a different solution. I have attempted to use this card 4 times. 3 on weekends. It does not work without me calling support. Guess when you cannot get support? Weekends. And apparently they can only tell you if your card is ready to use or not. Which you can see in the app. The app that apparently you have to use in conjunction with the card and pray to a higher power that it will work without out going to 2-4 different gas stations. What happened to just a card? Why the app? Seems like the are trying to fix a problem with fuel management that didn’t exist or just reinvent the wheel. Either way the lack of support when needed and convoluted system to simply get gas is not worth it. I don’t know where to tell you to go, but it’s not here.

Every time I use this app it forces me to add my cardID and license plate. Luckily it semi-remembers them when I tap the empty fields for ID and plate number it suggests the correct numbers. If you can remember that info as a suggestion why oh why do you not just leave it in the field so I can skip that step and just add my odometer reading. It is not for a security reason because the info is being suggested. It is just to slow me down and press 4 more button taps. “Tap the empty id field, tap the suggested id number. Tap the empty plate field. Tap the suggested number. Then check in and add odometer.” Please please just save that info and allow me to just check in and add a new odometer.