Citylink Kuwait

i just noticed that sometimes more passengers with different routes. drivers should know what is convenient route for passengers because some of us are working and we are not allowed to be late at work. although i understand that driver should pick up passengers. for me it gaved ma satisfy when i pick up and direct to my location. over all im satisfied with your service and really appreciated the good behavior of your drivers and the comfortable that gives to me.

I am writing to express my dissatisfaction with a recent experience I had with one of your drivers. On my way going to work, I encountered an issue with the drop-off sequence that negatively impacted my commute. Despite being the first passenger picked up and living just 2 minutes off the main route, the driver chose to drop off a passenger who was picked up after me and lives 12 minutes away. When I pointed this out, the driver rudely informed me that this service is not a taxi. I have used your service many times before and have always recommended it to my friends, staff, and job candidates in Kuwait, as my place is far from the city. However, this incident, combined with the driver’s unprofessional behavior, has forced me to reconsider using your service. I believe a more efficient and courteous approach to drop-offs should be implemented to avoid inconveniencing passengers. I hope this feedback will help improve your service, as I would prefer not to seek alternative transportation options. Thank you for your attention to this matter.

Very comfortable way of transportation. There is few issues on pick up time. There was times that my pick up time was adjusted 3 times and i arrive in my destination late.