CITIZEN Bluetooth Watch

Please add signal messenger to the app for notifications. App has the other major messaging services. Please fix the constant disconnection problem with the app everyone complains of. It’s a great feature to get notifications when it works.

The watch is great but the app is not. It keeps disconnecting my phone all the time. I tried everything, my phone was never more than 3’ away but to no avail. This watch should connect by itself whenever it loses connection, however I must reconnect manually, what a poor design. How am I supposed to know it lost connection? Back to the drawing board please and fix this bug. My phone is an X model with the latest OS. A nice feature is when the phone notifies an email arrive or a phone call is incoming. However this is a useless feature because the phone is always disconnected.

I just received my Citizen W770 as a gift and all in all the watch works great from the tech standpoint. The common complaint I see most people make is the Bluetooth disconnecting randomly, even when in close proximity. I have experienced that a few times so far, but I’d imagine that can either be fixed with an App Update or a firmware update to the watch. My hope is that Citizen sees enough people mentioning the sporadic connectivity issues and works on a fix to improve that. Thankfully when it does disconnect it’s a simple task to get it reconnected and doesn’t lead I to a complicated process. Hopefully future updates improve that part, otherwise the app does exactly what it advertises and works well for me.