Charly Cares | Babysitting App

I’ve used Charly Cares for several years since I was desperate when I first moved to Amsterdam as an expat to try to find babysitters. In the last year or so the “angels” on this app have been very unreliable - I had a stretch at one point where 60% canceled last minute! How incredibly stressful as a parent! Today I had an “angel” cancel 2.5 hours before the booking and I’ve officially had it with this app and cancelled my membership. I’ve found babysitters in my neighborhood that are way more reliable and actually show up. I no longer find value in a Charly Cares membership.

Seriously, you guys need to improve your product management team. The app crashes often, so does the website. The naming conventions aren’t consistent... some times it shows a 12 hour clock with AM/PM sometimes a 24-hour clock...and then sometimes it spells out “half past” a certain hour! It’s unreal! If the sitters weren’t so great, you would have lost a client long ago. Please improve the experience!

New to Amsterdam, love this app! We have had great experience so far with our sitters. I highly recommend it.