Block Master: Match Puzzle

Liked this game, after experimenting with similar games, this one was the best. Paid to have annoying ads removed. A few weeks ago game stopped working (timer at -55 seconds so stops as soon as a block is moved). Apparent update 2 weeks ago did not change anything. Would have given in 4 star before (-1 because the games are somewhat repetitive) now 2 because of lack of care by creators of the app, but since they did respond to my message about the problem I did not give it a 1.

UPDATE: As of today I’m not able to play. The timer starts out at a negative 50 or so (-58). Impossible to move. Tried uninstalling and reinstalling and not only did it not fix the problem but set me back to level 1. Stars down to 2. Very disappointing! This is the best block busting game that I have found but I find that my levels keep resetting. I will get to level 300 and am eligible to play in the crown game but then the next day I am back down to level 156. I thought it was a glitch at first but it keeps happening. I want to continue to move up the ladder in levels but the game won’t let me. And there isn’t any link to customer service in the game or even any instructions. If this were fixed or I could get a resolution, I would up this to 5 stars.

Love the game, but for some reason today the game won’t open.