Aura Dreamscape

App is down. Can’t log in. Can’t create new account. Can’t reset password. Device can’t be used without the app. Will be requesting a return

Requires continuous connection rather than just setting a state on the mask. Won’t just do sunrise alarm without other “content”. Light is so dim it’s barely perceptible through my closed eyelids. Power button is easily pressed on even a firm pillow, canceling the alarm.

My app has been hung up on the Aura opening screen for about a week. I’ve asked for a chat but there doesn’t appear that there is any support staff available to help.