Etsy: Shop Home, Style & More

I’ve been shopping on ETSY for several years and never had any major issues. Well I ordered a shirt for someone for Christmas and what I received is not quite what I ordered. It’s gray not black and the wrong size. I’ve been looking for 2+ hours trying to find a receipt that shows what I actually ordered. I’m not sure if I messed up the order or they messed up and shipped wrong item. I can see I purchased it but has no details on what size or color I ordered. If you touch the actual item it just takes you back to their page to buy another one. I scrolled through the help page and goggled it-apparently the little email saying you place an order with this shop that has view order link is all you get(clicking the link takes you to the generic receipt showing the product but not the specifications you ordered) I had this problem before when I ordered a set of acrylic nails. They were beautiful and the size I ordered was perfect so I wanted to place a new order. Never could find the details showing what size I ordered so I had to get a new sizing kit and start all over. I don’t think it is too much to ask to see exactly what you ordered on your receipt/my orders page.

I used to be a huge fan of Etsy back in the day when everything was handmade and crafted by small business owners. That unique vibe was what made it so special. But now, I often come across items labeled as handmade that clearly aren't. It hasn't been bad enough for me to bother returning anything, but it's definitely shaken my trust in the sellers. They know how to throw around buzzwords like “organic,” “artisan,” and “small business,” and it feels like they’re just cashing in without any real accountability. Ordering has become a bit of a gamble. One time, though, I got really frustrated and felt I had to take action. I bought a pair of “vintage 1990 black CK jeans” from a seller who clearly just hit up Goodwill and marked them up. People were falling for her brand, and I admit I was one of them. She had this amazing pair that looked like a one-of-a-kind vintage gem, probably originally only $3 at a thrift store, but her Photoshop skills had me convinced. When they finally arrived, they had this awful mildewy smell—like she snagged them from a free clothing bin. They didn’t match the pictures at all, and the sizing was off too. To top it off, it took six months to even get a response from her. I tried reaching out, and Etsy did too, but she ghosted us both. I ended up paying way too much for a terrible product. So, if you’re shopping on Etsy, just be careful! Make sure to ask questions and read all the reviews.

Ok so Etsy is a phenomenal app. It has tons of varieties, tons of amazing sellers, and I love the Etsy's Choice quirk! However there are a couple things that are a bit annoying. For starters, sometimes the searches aren't very accurate. While I don't expect perfect AI matches sometimes I'll get things not even remotely close to what I searched. Secondly, while I LOVE the concept of Etsy's Pick, sometimes the things Etsy picks are a bit repetitive. For example there are almost 5 of practically the same candle that are all Etsy's Picks and are all different sellers. Sometimes I just feel like they don't branch out and explore as much as I would like them to. And lastly, I wanted to point out that the favorite feature is a bit broken. Im not sure if this is a bug or a work in progress but not all items you can add to a collection. For exmaple if I wanted to make a koala collection I could favorite some koala items but not all of them and for me it's quite triggering. I also have a small filtering suggestion: I think we should add 2 buttons. One is things you've already bought if you need to repurchase something. And the other is things you HAVENT bought. So if you're adding on to a display case or collection you can get new things that you don't already have. Regardless Etsy is a quite charming app and I love it very much!