Citymapper: All Live Transit

I live in Brooklyn off the B 8 bus route. I am constantly late for work as of late because of this app declining in quality. I missed my bus today because it completely missed entire busses along my route. They said the next bus for me was 5 mins away then 30 seconds later changed that to 11 mins which would make me late. To my surprise I turn the corner and see a bus abut to pull away. I got to the stop exactly 6 mins which before the 11 minute bus was supposed to be there. Despite running for the bus the driver just pulled off only to stop at a red light just 20 yards away. The lack of care and service is astounding and consumers are expected to rely on companies that start off with a bang only to turn around and drastically fall off in quality. It is also a very pick and choose type of situation where the poorer areas receive the worst of it because somehow when it comes to manhattan and the richer areas of Brooklyn these technical difficulties do not happen near as much. Either commit to what your app says it provides all across the board or just shut down and do something else better suited because I’m sick of spending my hard earned money and time on garbage wrapped with a silk bow.

I was a long time subscriber and huge evangelist for this app. I'm not sure what has gone wrong, but this app is a shell of its former self. I've now spent over the amount of the subscription fee on extra train fees and wasted time due to bizzare and outright incorrect directions. Suggesting busses that do not exist, routing me on trains that MTA reports as having major delays, ignoring other faster routes. I hope you all turn it around, but it's become too unreliable to use or recommend.

I’ve used this app all across Italy in various cities. It’s excellent because it not only gives walking directions but it also gives options of public transit (and tells you which lines of buses, trams, or trains to take), or taxis or uber (and tells you about how much it will cost) and it also tells you the total time each option will take accessing the public transit timetables to factor in when the next bus/tram/train will arrive! You can also input all the places you want to go in a city beforehand and label them as you choose so when you want directions on the spot you can choose to get directions from “The hotel” to “The basilica” or “The concert” or wherever else you want to go. Really makes things easy. Then when you are on the public transit, it buzzes your phone to remind you to get off at the next stop! It’s really user friendly and really useful. I highly recommend it!

awesome app. used it often while vacationing in London in 2024. (walking, taxi, bus). Couldn't have made it around without city mapper. While planning the trip I used Google maps, but it never gave me a choice to use ferries. City mapper will give you best route and alternate routes. Sometimes it made us walk to an underground for 15min when one was right next to us. It also doesn't see you're out of the subway, but you can restart your search and it will work fine. (Android)

In bars they put the best stuff on the top shelf. This is that kind of app. It stores some of the information on your phone, which I LOVE because I don’t max out my storage on my phone all the time and if I’m on vacation in Europe then I know I need space for photos I’m going to take. The fact it puts information on your phone is great because you KNOW that if you’re on a train or in a subway, etc, you’re going to lose connectivity. This app is prepared for that. This app is “solidly built.” It doesn’t fail and suddenly lose track of where you are when you’re in the middle of a complex series of connections from the airport to the bus or the taxi, to the subway, to the hotel or hostel, or wherever you stay!! This is the kind of app you can trust. One thing to know (which isn’t really a negative), is that this can be an energy intensive app for your phone to run, so don’t navigate away from the app when it’s opened…especially with an older phone. It can crash if you have too much else opened, but that’s only because it’s got so much information!! This is the kind of top shelf app that really does something we didn’t have in the pre-internet era. This would have been a pile of paperwork back then…Bus schedules and train schedules and figuring out what platform to be on…THIS DOES IT ALL!!!

A must have when traveling in cities!!!! This app was recommended by a youtuber and she was on target. Just put in where you want to go & either "now" or a set arrival or departure time & it gives tons of options with their corresponding times & costs. You can search ahead and save trips to use when you are offline. You can save locations which you use/need often. It has an alert to let you know when your stop is approaching. Sometimes following the walking while on the move is a bit confusing.