Airhubapp: eSIM Data & Calls

My older iphone installed airhub ios app without problem plan activation quick data reliable across three countries interface simple support chat answered my setup question in minutes this is a big help for travellers who are not tech savvy

Against my better judgment, I went with this service. I followed all of the instructions to a T, encountering problems with each step and even now my eSIM service is not working. It’s been almost 24 hours since contacting “customer service” and there has been ZERO resolution to my problem. They have been unresponsive, unreliable, unhelpful, and atrocious to deal with. I would NOT recommend this app to anyone and I’m beginning to think these 5 star reviews are 100% fake. Learn from my mistake; spend a little more money on a reliable company.

TLDR; Do purchase this unless your phone is unlocked. They have a great and exciting website, which seemingly offers wonderful plans for so many countries. Nowhere in any of the very detailed plan descriptions is there any mention of the most fundamental and important thing: your phone needs to be unlocked. Since this applies to very few people, they simply neglect to mention it. It is only mentioned as one of three little boxes you check at the very last part of the checkout process. Most people would consider these little checkboxes to be boilerplate agreements and not even carefully read them. It is on me that I did not thoroughly check out what was listed in those boxes. But they absolutely refused to issue me a refund even though I had bought the service in good faith and simply made a mistake. The requirement for an locked phone should be everywhere in bold letters. They should be ashamed of themselves, this seems to be an obvious ploy to carry out theft by credit card. I will never buy or recommend Airhub to anyone.