AIA Events

The practically infinite scrolling of the App makes it impossible to compare the content of the various sessions so that one can make an informed decision on which session to attend. It would be great to receive a printed copy of the programs so one can easily and physically flip from one page to another. In the absence of the above, a PDF of the program would be helpful but nothing - nothing - can replace the experience and ease of use of a physical booklet.

Schedule part of the app was very disappointing. It was difficult to navigate. It was not clear on which items you submitted as part of your schedule which other lectures were not. I did choose multiple sessions for the same timeslot, but it did not let me prioritize and then confirm the actual lecture that I did go to. Also, one cannot pick the days so every time I open my schedule, it start off from the beginning. All the background information required for some of the seminars, i.e. websites, backup of materials were not listed in the schedule. It was said that you could download PDFs of the presentations, but I only found one which had a PDF to upload. This was despite the lecture insisting that they had uploaded PDF AIA. For connecting and make appointments with other attendees. You could reach out to them, but there was no confirmation that they ever even got your message. There are no prompts for them to reply to you.

This app has a number of problems that make it more work to use than just pencil and paper. 1. It is not pre-populating a session that I paid extra for months ago, and when I search and find it it says CANCELLED. An email to the convention organizers confirmed this is not cancelled but a problem in the app. 2. There is no map of the venue to show me where the rooms are and how to get there. 3. Since seat reservations are not accepted at any of the continuing education events I need to bookmark everything I’m interested in and then run around the Washington Convention Center (which is one city block wide by three city blocks long) looking for an event that has room for me. There is a seat tracker in the app but it takes 15 minutes to walk from one end of the center to the other, and without knowing where I’m going the seats will likely fill before I get there. 4. There is no quick way (chat function or bot) to troubleshoot issues within the app. If any issues crop up I will have to find a human at the giant convention center who can help me.