Hospitable.com

I have tried 5 different STR PM platforms in the past 3 years. Hospitable is hands down the easiest and most user friendly for those who are not tech savvy. It has tons of features that other software doesn’t for its price point. They are constantly updating it with new products but not too annoyingly! (When I used Guesty Pro they would update features every 4-6 months and the app would Look completely different!!). The nice thing about Hospitable is they ease us into the new features. It’s getting pretty close to that one software is all you need category! I have confidence they will be amazing in the next year or sooner!

I’ve been using this service for years, and the app would be useful, but they’ve set it up to log out the user constantly. Which means anytime I need to reach out to a guest, I have to go through their slow 2FA. Might as well use the app the guest booked through and avoid the hassle of using this. Plus trying to reach out directly to Hospitable to offer suggestions is difficult. They send you off to another site where you have to set up a new account and then those suggestions sit for years. Even the most highly upvoted suggestions have been sitting for over a year. So I’m trying my luck here. Please disable the logout function. Netflix and Airbnb can send app updates without requiring a new login, why can’t you? And you do it every time I open the app. It’s impossible to use.

I like this software as a PMS for my properties as it is very easy to set up and use with minimal learning curve. The API integration with other apps such as the booking calendars, turno for cleaners and Mailchimp for marketing are terrific. The mobile app however is limited to use outside of messaging guests. I do love and use the AI feature to respond. The software is adding features regularly which is great and overall the ease of use is perfect. But I can see myself outgrowing this software when I add more properties down the road. For now it’s good enough and cost effective