App Profile: Fresha for business

rallycar27

Rating: 5/5

I used Booksy for 2 months and had a bunch of issues, and Booksy costs $30/month! I have been using Fresha for about a week and I like it overall. I especially love that I can do everything I need to for free, but honestly the interface has been so much better to use than Booksy, which feels bloated and buggy. The only thing I’m missing in Fresha is choosing “individual days” instead of just repeating things daily, every 2 days, every 3 days, etc. which doesn’t work for me at all. Due to the nature of my business (personal training), I schedule multiple visits a week on various days and times. Unfortunately, of all the scheduling apps I have tried, many of them don’t account for frequent scheduling at different times/days like this (and that’s one thing I liked about Booksy; I could see a month view of a calendar and just choose whatever days I wanted). My workaround has been to schedule Mondays at x time, then Thursday at x time, and then Friday at x time and repeat each one of those for as many weeks as necessary. It’s not ideal at all, but it works for now. Overall, using Fresha has been a MUCH better experience than Booksy Biz.

Nop nah

Rating: 1/5

Gone From Bad to Worse We've been using Fresha for over five years now, and while it wasn't always perfect, we continued to use the platform due to its convenience and what we hoped would be continual improvements. However, recently, our experience has taken a serious turn for the worse, leaving us with no choice but to search for an alternative. For starters, Fresha has been holding our funds, which is a significant concern for any business. We've reached out multiple times, sent several emails, and tried to resolve the issue, but we've never received a satisfactory response. The lack of support and communication is beyond frustrating, especially for a platform we once trusted. But it doesn't end there. Fresha has introduced new charges that are impossible to ignore. The subscription fees are now based on the number of team members, and on top of that, they're charging extra for text message services. If that wasn't enough, they're now taking a ridiculous 20% commission on new client bookings. These extra costs add up quickly and are simply unreasonable. For a business that has been loyal to them for years, the recent changes have been a huge disappointment. The lack of support and continuous price hikes make it clear that Fresha is no longer the platform we once valued. It's time to make the switch to something more reliable and transparent.

Tonaem

Rating: 4/5

When is the Fresha payments gonna be available in Jamaica or better yet the North America region??? A lot of business here use the platform but we can’t accept payments especially deposits from our customers if we can’t access the fresha payments!! It’s saying coming soon, but when is soon? how long is soon? I need to be able to accept upfront deposits from my customers, especially in these times when persons will book an appointment and don’t show up which can cost my business as well as other persons who would have wanted that time. I want my customers to be able to book their appointments, make deposits, leave reviews all of that on one platform instead of having 2 to 3 different platforms to cater to my customers. Please work on providing Fresha payments in the North America region better yet Jamaica.