Liquor Barn

The app is simple and easy. I love having the option for delivery, especially the option to expedite those last min items. I can pickup an order on the way home from work and it keeps your past orders for a quick add to the cart. The only thing I would suggest adding is the rewards program to the app. Other than that, use it quite often.

I was in the store and purchasing items I was scanning the items I was going to purchase and it tells me there is no stock pick something else needless to say I had the item in hand there was stock at least the one I was holding. I go to the checkout and ask the cashier about the app not letting me scan it. Her reply we may have broke up a 4 pack for that we do that all the time. She knows I was trying to use the app she rings me up and I ask about the rewards. She says were you using the rewards I can’t do that now I would have to void out the receipt it would take days to get you refund back you can try calling them. Very disappointed in the app and the cashier. I will shop elsewhere the next time

Today is all about convenience of your mobile app and instant notifications. It is absolutely ridiculous that one must connect with one of your employees who might I add is a complete stranger through mine and hers Facebook page that I will add is my personal business. She posts when things are going on at your Hamburg location that is NEVER POSTED on your app or web page 🤔 I think you need to change that your employees are doing this and approaching customers as well to promote this. That is your responsibility as a business owner! If you choose to allow them to do this then a Facebook page needs to be created for each location and not through an employee, I dont care to see her personal life, photos of her kids and so forth, nor do I think she needs to see mine. Make some changes or your going to loose business! I also do not agree with your employees getting drunk at the place they work... Not sure if they are on your clock or theres but either way it looks really bad, just saying.