App Profile: Truckstop Mobile

vernsjunk

Rating: 4/5

I like using your app but there are a couple of thing that would make it better for me first when I use the map to see where the load is pick up and going it always uses my location not from pickup to delivery. Then when I want to see where the brokers home location is it gives me the pickup location for the load instead of there home office. Not sure if this can be fix with out to much trouble it’s not a deal breaker but it would make it better for me

Abusive Brokers Board

Rating: 2/5

Recently I call a broker about a load from LV to Fontana California. The broker proceeds to tell me the load is delivering to Wilmington California which is another 45 miles. Then I see they have many additional loads going into California. I ask about them and they told me they put up multiple listing for there loads so they can get calls. However they really only have 1 or 2 loads going to the exact same place. This large company is abusing the load board purpose. TQ There is no place for this nonsense and Truckstop is allowing this abuse to happen. I pay for a load board service not a bunch of nonsense. Integrity is the key with the load board. Nevertheless I guess I’ll need to get other boards.

plasenter

Rating: 1/5

The app became next to impossible for use. Too many errors, too many good features don’t work anymore. It’s a constant mess and nightmare. It doesn’t delete old searches, app changes my parameters on its own, adds equipment I don’t have, add dates I don’t need, sometimes doesn’t open search results at all so it requires to logout and re-login. Sorting loads by age is like the app has dementia or it’s a kindergarten child who doesn’t know that 3 hours is longer period of time than 3 minutes. Extremely disappointing and frustrating. No live chat, agents are always busy, endless transfers from one extension to another on the phone, useless Frequently Asked Questions.