App Profile: SEW Field Service

About the app

- The SEW Field Service mobile app is for SEW employees and its business partners use only.
- The SEW Field Service mobile app enables Priority Plumbing Plumbers to view and update Field tasks, and more on the go.
- The app is specifically designed to address field service worker's needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity.
- Periodic data sync keeps the back-office informed of work being performed so that the proper actions can be taken or kick-started as appropriate.

How does it work?

- Priority Plumbing plumbers receive meter installation jobs from the SEW Works Management System on their mobile devices.
- Plumbers can view their scheduled jobs on a map from the Field Service mobile app. Seeing their work on the map helps Plumbers plan their day and provides an easy way to trigger travel directions or contact the customer.
- Using the Field Service mobile app, Plumbers will have the ability to capture installed meter attributes and any job costs relating to installation.