App Profile: ServiceDesk Plus | Cloud
Android / Games / Puzzles
ServiceDesk Plus | Cloud
Installs:
Rating:
0.00
Total Reviews:
0
Top Countries:
SA, GB, JP
< $5k
/mo
< 5k
/mo
Reviews: What People Think About ServiceDesk Plus | Cloud
Westiemomma
Rating: 4/5
App is great and helps make the request submission process faster and easier except the attachment feature stopped working on my app. It allows me to attach pictures and documents not once opens, they do not show up.
KyleTG83
Rating: 4/5
Has all the basic features needed except one, CMDB. There is access to Assets but not configuration data which is needed when in the field. When will this be added to the mobile app?
Obishawn11
Rating: 1/5
With each version, this app gets less usable. I’m losing functionality and now have cases that I can’t even see the descriptions for. I used to fall back to the web app if I had issues with the native app, but I’m completely blocked from the web app from a mobile device (can’t even get to the desktop version from the mobile device).
About ServiceDesk Plus | Cloud
Manage your requests, tasks, and approvals—regardless of whether you are on the floor or on the move.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Discover the key features that can transform your service experience
● Multiple instance management: Switch effortlessly between service desk instances and access different modules.
● Request management: Create, edit, and manage incident and service requests with ease.
● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
● Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications.
● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
● Change management: Filter, sort, search, and take action on change requests.
● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go.
● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base.
● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.
With a suite of intuitive ticketing capabilities, real-time dashboards, and an AI-powered voice assistant, you can enhance service delivery not only in IT but across HR, finance, facilities, and beyond.
Discover the key features that can transform your service experience
● Multiple instance management: Switch effortlessly between service desk instances and access different modules.
● Request management: Create, edit, and manage incident and service requests with ease.
● Advanced filtering and search: Quickly filter and search for requests by type, ID, subject, or name, ensuring you find what you need without hassle.
● Request details: Access comprehensive request details, including conversations, history, and resolutions. Add notes and upload attachments directly to requests, enriching context and collaboration.
● Task management: Create, edit, and manage tasks across all modules. Filter and search tasks, track work logs, and delete tasks as needed.
● Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
● Real-time notifications: Stay informed about help desk events and request updates with timely push notifications.
● Dynamic dashboard: Keep track of organizational announcements and monitor key performance metrics, including pending requests and daily due requests, to stay ahead of your tasks.
● Change management: Filter, sort, search, and take action on change requests.
● Asset management: Add, view, and manage your organization’s assets by scanning barcodes, QR codes, or RFIDs. Track asset details, raise requests related to assets, and modify asset information on the go.
● Knowledge base access: Power up self-service and accelerate resolutions by accessing solutions from the knowledge base.
● AI-powered smart assistant: Connect with Zia for instant support through conversational chat or voice commands.
● Interactive widgets: Pick up requests, handle approvals, or even call end users from your home screen through interactive widgets.
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.
Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus.
File size: 227493888
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYUZVEVNBOEELVNIPYYEBHCYMTJOMLSNTZUG
Minimum OS version: 13.0
Release Date: 1328772720000
Published by Zoho Corporation
Website url: http://ondemand.manageengine.com/service-desk/index.html
Publisher country: India
