Sangeetha Mobiles

SABGEETHA is the Worst app i recommend never to order from sangeetha, I have ordered iPhone 15 pink in last month as it was mentioned delivery by tomorrow. Neither I have received phone or the status of the delivery nor they refund my money. their team told me they initiated the refund but now its been 15 working days and i have not received the money either. when we call their support team they don’t pick the call mostly. and we even visited their shop in Bangalore they tried to help by contacting online team but still these online support team does not pick up the call nor they call back. so basically there is no one to help from their team. Never going to order anything from SANGEETHA. if anyone can help me get the refund please do help🙏

1 ordered a Google Pixel 9a, and the app clearly showed delivery within 48 hours. However, it has now been 1 week, and I still have not received my phone. I have been following up since the day i ordered, and every time customer support says they will call back within one hour, but nobody ever calls back. There has been no proper update, no tracking information, and no clear communication from their side. After waiting for a whole week, they are now telling me it will take another 3-4 days, and if 1 cannot wait, I should cancel the order. This is extremely unprofessional. If you promise 48-hour delivery, you should be able to deliver it or at least provide proper updates to customers.

On September 26, 2024, I purchased a mobile device through the Sangeetha Mobile app. However, due to the extended delay in its shipment, I have decided to cancel the product. Regrettably, without taking appropriate action to cancel the order, the company shipped the product. Consequently, I rejected the product on October 12 at the time of delivery, which was suggested by the cancellation support team. To obtain a refund, the product must be returned to the dealer, which has taken an additional 26 days. After receiving my refund, I am now required to pay a cancellation charge of 5400 to my credit card for canceling the EMI. Despite my repeated attempts to contact the company via phone and email, no satisfactory action has been taken. Therefore, I strongly advise potential customers to exercise caution before making any purchases on this app.