App Profile: SMARTtrek

GregM.OKC

Rating: 5/5

I was notified today that my final score was ready. This was after almost 9 months, 750 trips, and a bit over 5300 miles. A final score of 89 got me the max discount of 20%. The most important thing is to secure your phone so it never moves while driving. I set it on a small rubber pad in the phone tray and plugged it in each time. It is also very important that you don’t go over the speed limit, even by 1-2 mph. Be aware of your speed and use cruise control. Always drive in eco mode, accelerate gradually, and brake gradually well ahead of the stopping point. Don’t follow vehicles closely. Stay in the slow lane. Pay attention to the metrics in the app and adjust your habits. Anyone can do this, it just takes self discipline.

62 dan

Rating: 1/5

The app has many flaws. * Phone habits - my phone is in my pocket, untouched for the entirety of each trip. Somehow I can be scored between 75 and 96. * Smooth driving - I take three blocks (1/2 mile) to go from a stop to 40 mph, and 2 blocks to slow to a stop at s signal, this scores me between 64 and 94. * Speed - on a recent trip I traveled 1.1 miles, it took 5 minutes, I did not hit 30 mph, score 65. I average 13 mph. * Time/Day - always below 90, early morning, drive time, midday, afternoon, any day of the week. Never a good time to drive * Mapping - half of my trips it shows starting 1/4 mile or farther from my actual start, done show me driving through yards and buildings. It just plain misses a good 10% of my trips. * Duration - some trips show 15 minute duration, for trips that actually were less than five. It records an end after I have been in my house watching TV for 5 minutes. If the app doesn’t know when I start or end a trip or where I actually drive, how can it accurately measure my speed, acceleration, or braking? This App continues to map my trips through golf courses, houses, shopping centers, etc.. Also shows I accelerate (low or high severity) just before I get to a red light. I am actively breaking at that time. Although my overall score is very good, this is not a tool to help improve driving safety, it is just arbitrary numbers assigned with no explanation of what you can do to improve.

WesDeanS

Rating: 1/5

A faulty program designed with “Big Brother” overtones. Results can be seriously skewed by inadvertent or intentional movement of your phone. Improving results is left up to nebulous, unidentifiable concepts that tell you that you need to improve but not how. There are no baseline parameters that identify what each category requires to get 100%. Nor are there any specific identifiers as to what you did wrong to get a substandard score. To be evaluated by a subjective, analytical set of algorithms for a year without any specific remedial feedback is tantamount to saying, “your not doing well, just do better”. As a teacher we were required to have stated goals and objectives. We established identifiable tools for measuring progress. Most significantly, we provided numerous ways for remediation to achieve 100% success for anyone willing to work hard. None of these elements exist in this program. Very frustrating for anyone not satisfied with status quo. After 2 more months of use the program is still punitive in nature and insufficient in its ability to give specific information on how to do better. If a program cannot tell you in detail how to get 100% success all of the time it is biased and skewed in the direction of “one standard fits all”. There is no remediation or specific instructions prior to your multiple infractions. And the bonus is, it affects your insurance.