getUBetter.

this app doesn't function properly. it has so many functions missing. After I had filled in extensive questionnaire I didnt have time to do suggested exercises. But was looking forward to doing exercises. However when i opened app again the page with exercises had vanished. There was no navigation at all to find them or get back to them. no way of saving to a profile. I had to start all over again with the long questionnaire! I have never even done the exercises. Why is there no way of saving these exercises to your profile? So you can come back to them. This app doesn't function properly. Why are there no options to save or at least a navigation bar to a contents list and a way to by pass the questionnaire when you have already answered it. Cant get past this to the actual help! So disappointing. Who made this app? It is as if the people who made it never saw an exercise app and how people use it? No help.

Repeated questions before you can get to the exercises and if you click the wrong option you find that an automatic referral has been made with no option to cancel. The page with the exercises is disorganised, with information and exercises intermingled and no obvious distinction between them in the list. Once you find suitable exercises you can’t “favourite” them in any way, you will have to navigate back to them every time. That wouldn’t be so bad, but the video pages take 3 seconds to load. And please add text versions for the videos - both advice and exercises. The advice recommends keeping a diary, a feature that took me far too long to actually find and there doesn’t seem to be any way to automatically log the exercises you do. There are more issues, but I am left wondering if anyone actually tried using this app on a daily basis before releasing it.

This is a good app with a good range of exercises. What brings it down is the very cumbersome entry into and exit out of all the exercise and video features. I realise that you need a good grounding and understanding to ensure you complete the exercises correctly and at the appropriate level but it just takes so long to view each one I lose the will. I’ve also found it somewhat glitchy. Some days it all works, others it just crashes. So good but frustrating & I agree with other comments that it feels wrong not to actually see a physiotherapist at the outset for the diagnostic stage.