App Profile: City National Bank

joae1975

Rating: 3/5

Touch ID doesn’t work and when you want to tell the makers of the app it goes to the bank’s main website, huh? So you can read it here. They’re a small bank but still stinks. Makes me want to move my money to a more mainstream bank. But those will be the first to go in a monetary crisis. So no big deal I guess. I only use it to look at my balance/transactions and transfer funds between accounts. That’s about all it’s good for.

kamadams1

Rating: 1/5

okay so. yesterday i got an email saying my account had been locked due to too many recent attempts at logging in. wasn't me, so i changed my password. well, when i went to log back in on the app, it said "incorrect password" even though i typed in the password i had changed it to. well after a few more times of trying it said "we're sorry, but we are experiencing an issue accessing your accounts. please try again later. MFA or parse object: (null), cookie: (null)." i went and changed my password AGAIN on bankatcity website. i've deleted the app more times than i can count and redownloaded it, but it still keeps saying that!!! i've restarted my phone and everything. i need to see my bank account info. when i called my bank and asked about it they just reset my password and that's it. i don't think my password is the issue anymore. im getting so fed up with this app. normally it works but im about to switch banks because of this.

Wasteof$

Rating: 5/5

...and constantly improving. I can now view and print my last 8 bank statements directly from my phone. The most recent update allows me to temporarily freeze or permanently close my debit card; which was very handy when I left my card at a restaurant last week. Check images are easy to view and the mobile deposit feature saves me a ton of time!! This app makes it very easy to do my banking while traveling for work.