App Profile: My Benefits Accounts

RWPMRM

Rating: 4/5

Thanks you for improvements. This app is more consistently accurate and processing in a more timely fashion following recent updates.

Ed disappointment!

Rating: 1/5

This app is the worst app I have experienced. Below I will list its short comings. 1) each time you leave the app. It signs you out and you have to start the process over and over again. 2) the app lacks any customer support 3) the app will provide denied notices, but the notice fails to explain why a claim is denied. 4) when you are reviewing transactions/ claims. If you click the detail link which always lack any explanation. Therefore that option t is worthless, but worst thing it does. It it takes you back to the beginning of the transactions. So you scroll down trying to find where you left off. I can go on and on, but it’s clear this app was cheaply designed and does even attempt to make itself user friendly. Furthermore, the most frustrating thing about this app that it constantly closes and you have to repeatedly have to sign in. In addition, it fails to provide the basic support data and the lack of detail in the denied claims is amazing frustrating and worthless.

Schroederwood

Rating: 2/5

Normally the only issue I have with the app is the login messages: not able to be reviewed unless you close them all out and navigate to your messages. Or it will close them all out on its own when you press skip. However the last two days t keeps asking me to download the most recent version of the app over and over again. I’ve deleted the app twice and reinstalled. No luck.