App Profile: Bangkok Bank Mobile Banking

Android / Games / Puzzles

Bangkok Bank Mobile Banking

Installs:

Rating:

3.32

Total Reviews:

154

Top Countries:

TH, US, JP

< $5k

/mo

60k

/mo

Reviews: What People Think About Bangkok Bank Mobile Banking

Mercy2357

Rating: 3/5

Part of the reason for getting a Thai bank account was for the convenience of using Prompt Pay. It worked fine for about the first 10 transactions. Now every time I go to use it, payment fails. I called 1333 as the failure msg instructed, and they created a support ticket, but no answers to the problem yet. I have money in the account, i don’t have a low daily spend limit set, and both my ios and app are up to date 🤷🏼‍♂️

Review in BKK

Rating: 1/5

The hallmark of a good mobile app is to provide the utmost ease of use for the end user. Sadly I feel that this app has greatly diminished the user experience and usability by limiting the number of devices authorized for mobile use to one. I assume that means that a user with a phone and cell-enabled tablet would have to choose only one device to use and could not authorize both. In our case my wife and I both used to both access the mobile app linked to her account on our respective devices. Until today when my app wouldn’t allow me to use it any more. It’s her account but I handle the vast majority of our financial payments and transactions. The latest update introduces a “one device only” regulation in the name of security or to hamper fraud. In reality it adds another layer of difficulty for the user to access and use mobile banking. Many mobile apps have strong, multi-layered security and anti-fraud features while simultaneously giving the ability for authorizing multiple devices. It can and should be done. A company must find ways to continually increase user experience over time not take features away. The customer will likely look elsewhere to find what they need. We’re actually going yo have to go another route. We will soon have to anyway as my wife’s employer has decided to switch to another national bank as well.

lotto_

Rating: 1/5

I took my precious time to fly back to Thailand to verify my banking information with the bank, setting up the whole thing. And when I flied back, the app just ridiculously asked me to turn off the wifi and use the cellular data. Of course, it couldn't recognize me because I don't use the Thai sim card. WHY would I need to use a Thai sim card overseas!!! I need to use the local sim because that's where I live. After setting everything up, the app suppose to let you access the app using wi-fi, not asking you to swap the sim card, apply for data roaming plan, to use the app for just every updates you release!

About Bangkok Bank Mobile Banking

With the Bangkok Bank Mobile Banking app, your banking transactions are more convenient with these features:

• View all types of deposits, credit cards, mutual funds, government bonds and Bualuang loan accounts
• Request Thai baht and FCD account statements
• Open an e-Savings account
• Make cardless withdrawals at ATMs and Banking Agents (7-Eleven, Thailand Post offices, Sabuy Counter and TermDee kiosk)
• Invest in mutual funds, government bonds and corporate debentures
• Make a Bualuang home loan payment and request the Bank to submit housing loan information to the Revenue Department for a convenient tax deduction claim
• Add a Foreign Currency Deposit Account (FCD) and transfer funds to your own FCD account
• Make an international funds transfer via SWIFT with 18 currencies for 135 countries
• Make an international funds transfer to Singapore via PromptPay International
• Send and receive money to or from more than 200 countries via Western Union
• Buy travel insurance
• Check the balance of and top up your Rabbit LINE Pay and view BTS trip history
• Apply for and manage the following banking services:
- Request and activate a debit card
- Apply for a Bangkok Bank Credit Card – choose the card that fits your lifestyle then upload the relevant documents and check your approval status in the app
- Request to open a Securities Trading Account with Bualuang Securities
- Register for direct debit service
- Register/edit/deregister with PromptPay
- Suspend debit card/credit card
- Renew debit card
- Request a Bualuang Home Loan
- Request a Credit Bureau Report
- Lock and Unlock accounts to prevent transfers, top ups and payments
• QuickPay – scan to pay merchants without a mobile PIN
• Scan a QR Code for payment with a Widget
• Change your registered mobile number/email

How to apply:
For customers without a Bangkok Bank account
• Open an e-Savings account and apply for mobile banking services in the app

For customers with a Bangkok Bank account
• Download the application and apply with your Bangkok Bank deposit account, debit card or credit card.
• Visit any Bangkok Bank ATM or branch to get a temporary PIN to log in to the application.

For further assistance please call 1333 or (66) 0-2645-5555 or visit www.bangkokbank.com/mobilebanking
Head Office: 333 Silom Road, Silom, Bang Rak, Bangkok 10500

Disclaimer: The use of this application is for prospective customers and customers of Bangkok Bank only and this application shall not be used for any illegal purpose.

File size: 305549312

Launched countries: THUSFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTNTRUAAEUYUZVEVNCNAUCABOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 14.0

Release Date: 1387388880000

Published by Bangkok Bank PCL

Website url: http://www.bangkokbank.com/mbanking

Publisher country: Thailand

App Profile: Bangkok Bank Mobile Banking

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