App Profile: Security Bank App

Welcome to the newest Security Bank app! Now powered by AWS, we can develop new features and deploy fixes quicker than before, ensuring reliable service even during high-volume traffic. This allows us to continuously improve your app experience and deliver our BetterBanking promise.

Since the old Security Bank Online and Mobile apps will be retired soon, we recommend making the switch today!

TOP FAQs:

1. Wealth clients and Gold Circle members enjoy unlimited free InstaPay fund transfers.
2. Your login credentials on the old app won't work. You’ll need to register again but your saved favorites and scheduled transactions should be automatically migrated together with your other accounts. You just need one account to register.
3. Enable notifications to ensure successful registration.
4. Make sure your device’s date and time settings are set to automatic.
5. Newly opened accounts may take a few days to appear on the app.
6. Once you register to the all-new Security Bank app, your access to the old Security Bank apps (version 1 & 2) will be deactivated within 24 hours.
7. Shared access to Joint “OR” accounts can be managed by all account holders if they register to the all-new Security Bank app.
8. You can still access the web version via laptop or desktop. For your additional security, you must download the mobile app to authorize web logins and approve transactions on the web version.
9. Joint accounts are auto-synced but only Joint "OR" Accounts can be viewed in the all-new Security Bank app. Joint “AND” and Joint ITF accounts are not eligible for online enrollment.
10. For your security, you can only enroll one mobile device at a time. This ensures that only your designated device can authorize web logins and transactions, providing an extra layer of protection against unauthorized access or fraud.

What’s new:
- Pay Credit Card: Pay your Security Bank Credit Card easily in the app.

Other features include:

- Auto-sync feature: Register with just one account, and all your other Security Bank accounts, credit cards, investments, saved billers, and favorites are automatically linked.

- Quick Balance: Check your accounts and balances safely without having to log in.

- Offline Soft Token: Authorize your web transactions and logins from the app even when your phone is offline.

- Simplified Bills Payment: Search, view, and schedule your recurring billers.

- Card Control: Set daily budget alerts and lock/unlock your credit cards anytime.

- Transfer Money: Send or receive funds to your own accounts, other Security Bank accounts, and other banks via InstaPay. You may also set recurring transfers and send remittances.

- Mobile Top-Up: Reload prepaid mobile phones on-the-go.

- eGiveCash (eGC): Make cardless withdrawals or send cash to loved ones with our eGC-enabled ATMs.

- eSecure Savings (eSS): Open up to 10 accounts and save for specific goals like trips, bills, emergency funds, and more.

- In-App Notification: The all-new app will now have a Notification Center where users can receive and view in-app notifications regarding the status of their online fund transfers and bills payment transactions.

Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas and a proud member of BancNet. Deposits are insured by PDIC up to PHP1,000,000.00 per depositor.

For questions or concerns, you may visit the Help Center in the app. You may also reach us anytime via email at [email protected] or through our 24-hour customer service hotline (+632) 8887 9188.