App Profile: Call Tracking

The backend solution for tracking calls and monitoring leads.

Features:
- Incoming/Outgoing call reports from your companies.
- Listen to call recordings.
- Select companies and view multiple reports.
- Make outbound calls through dialer.
- Generate Answered vs Unanswered reports.
- Import your contacts into dialer.

Reports:

Incoming/Outgoing Call Detail Reports Displays:
- Company
- Campaign
- To Number
- From Number
- Call Status
- Call Duration
- Call Date
- Phone Code assigned to call
- Listen to recording

Daily Trends - Select start/end dates, company, phone codes and call results:
- Shows Overview of company campaigns.
- Total Calls
- Answered calls
- Unanswered calls
- Busy calls
- Unique calls
- Failed calls
- Average Duration
- View daily trends by day

Answered Vs Unanswered:
- Displays high level call statistics.