App Profile: Bass Pro Shops

No nickname needed Robert

Rating: 5/5

I enjoy talking to your representative when I have talk on the phone very knowledgeable and very able to give me directions on how to do things thank you I just wish to bass pro shop in Rancho Cucamonga had a customer service that the other ones I’ve been to have the other ones. Don’t tell you to go look for a person with a zebra pouch to look something up they will help you find that person with the zebra stripe pouch to look things up at the ranch Cucamonga I’ve been there to walk around and look at things, and I spend maybe two hours in there looking around and no one’s help me actually to find someone they just direct me to find a person and the stores are pretty big and also the dressing rooms every time we had to try something on we had to go hunt for someone to let us in the dressing rooms that’s what took us the longest at Rancho Cucamonga maybe up to 30 minutes to find someone to use the dressing room

SafetyJerry

Rating: 5/5

Like most everyone I choose to shop around, and nearly every single time I end up buying what I’m looking for from BassPro. I think I look around just to build the excitement and when I pull the trigger with BassPro I know I can’t go wrong. I want to thank the BassPro team for the peace of mind knowing they got it figured out. Quality, value and best in the business customer service. Even hicups are easily dealt with. Folks Mr. Morris and his family and colleagues are all about you! I am 59 and in 40 years I’ve never dealt with a better place to do business with. So a huge thank you to all the ladies and gents of the BassPro team!

PITO617

Rating: 4/5

If you download the app, most likely your an outdoorsman like most who have it. With that said we probably share most if not all the same interest that bring us to bass pro in the first place. The app is great for making online purchases with options to ship to store or at home. One small problem I wish they fixed is the “order history”. You can’t see it. Its listed but does nothing. It’s would be nice to go back and just reorder something if you could pull it up from the history or save to favorites. A wish list would be a nice added feature as well. Otherwise it would be a 5 star. Bass pro has been helping me get through this pandemic because they have had stock of items others don’t have which keeps able to be on the water to clear my mind. Fishing has been therapeutic for me and always has. Thanks for your hard work and dedication on keeping the shelves stocked as best you can without price gauging like everyone else has.