App Profile: Google Pay (old app)

BlaccDyamondPrincess

Rating: 5/5

Google pay has come in handy within the last past week. I lost my phone and wallet around the time all of my bills were due. What a tragedy! I tried sending money from my bank account to cash app through my new phone. Well that didn’t work. I tried western union. Obviously an epic fail. Apple pay, well I couldn’t set it up because I didn’t know my card information. So I began my research to figure out how to get my money. Now I know you guys are thinking why didn’t I just go to the bank. Well I set up with an online bank whose closest bank is 223 miles away from me. I found the google pay app and luckily google has saved all of my cards. I absolutely have to say I appreciate it for being available. Most people think google keeps too much track of your personal information but sometimes it saves my life in more ways than one.

AKarie313

Rating: 1/5

I’ve used this app for a few years to purchase books or movies so that I could then play them on ogle play. Never had a problem. When I recently moved to a rental and the landlord wanted he rent payment thru google pay I immediately began having problems. First the message failure was “try again in a few day or with a different payment method”. I may not be the norm, but I only have one payment method. After the 3rd attempt, each being 3-4 hours apart, I received a critical alert from google Pay that I now needed to go try the verification process to ensure it was really me using my information. OK, I can understand that. I was suddenly increasing the amount of what I normally spent. Did the verification. Waited the 48 hours. Did not ge the all clear email. Called google. Error on their part, had to wait another 48 hours before using. Tried to use and got the same error message of “try again in a few days or with a different payment method”. UGH!! Called google This started on August 31, 2020 and I am writing this on September 9, 2020 with NO RESOLUTION from Google. All I wanted to do is pay my rent.

so blessed sierra

Rating: 2/5

I will never use this app to send or receive money again. In an emergency, a friend sent some money. Nothing huge but enough. I set up a google pay account and hit accept.... money cannot be transferred due to unusual activity on your account. Wait? The account I’ve had for about 3 minutes? What activity? This leads to my first “live chat”. After finally getting the person to understand the issue I’m told there is no problem with the account and this is just a security measure. The money should transfer in 24 hours. 24hours?! This was an emergency! I asked several times how they could cancel it so money could be sent immediately, no answer. In fact I’m told they “get the point and I should be patient. The money will be there”. I end the chat. Hours later I receive an email, my money!!!! Yay!! Nope. I’m told it’s pending and I can expect it by April 1st. 10 DAYS LATER. I’ll end my story here. But needless to say I still don’t have the money and will NEVER USE THIS APP AGAIN.