App Profile: Summit Community Bank

PapaPoyPoy

Rating: 5/5

Summit is the best bank that I’ve ever done business with. The staff is always friendly and helpful. The app allows a quick glance for multiple accounts, p2p payments, check depositing, etc. The app is also compatible with the Apple Watch and allows a quick glance at balances and recent transactions. That being said, there’s always room for improvement. Debits do not always instantaneously show and may be delayed for days on the weekend. Automatic bill pay would also be a welcomed feature. Overall the app works as advertised and is convenient.

lindasuehager

Rating: 5/5

Summit is the best bank I have ever used. Their customer service is second to none. They know their customers by name and I know every teller by name. They are friendly yet very professional and make sure you are satisfied each and every time you go to the bank. People sometimes say to me that don’t have enough offices in Winchester but since one branch is open late and on Saturdays I have never found that to be an issue. If you are thinking about choosing a new bank, I highly recommend Summit Community Bank.

markienicol

Rating: 5/5

Excellent customer service. Always a quick and helpful response anytime I have an issue. My wallet was stolen years ago and over $400 was stolen from my account. They set me up with a new account and reimbursed me. Weeks later my rent came out of my old account (I forgot to change account info with my apartment complex). They actually called me and let me know it was trying to come out of my old account, helped me get it sorted out, and prevented me from being late on rent. Good bank and good people.