App Profile: Web Help Desk Mobile
Android / Games / Puzzles
Web Help Desk Mobile
Installs:
Rating:
2.57
Total Reviews:
56
Top Countries:
US, AU, GB
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Web Help Desk Mobile
Shaon94
Rating: 1/5
Solar winds has all but stopped innovating or updating their app. This product looks like it is still running iOS4 I am not sure why they still have an app on the store if they are going to let it linger in this garbage state.
lukeynoodle
Rating: 1/5
Buggy and outdated would be really nice to be able to have this app but can’t even connect it just says error authentication needed the company needs to update this app
voidnomad
Rating: 1/5
Better option is to just connect to your web help desk with a browser, then switch to standard view. iOS app needs a rebuild or deletion from app store.
About Web Help Desk Mobile
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
File size: 6843392
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG
Minimum OS version: 8.0
Release Date: 1287462274000
Published by SolarWinds Worldwide, LLC
Website url: http://www.solarwinds.com/solutions/it-help-desk.aspx
Publisher country: US
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