App Profile: Silent Passenger

JM210-718

Rating: 2/5

This app goes down or fails once a week or so. The real time tracking isn’t really “real-time”—a bus can appear to be at Point A and then it will refresh the position as Point D a moment later. Over the 2+ years of our experience, we have learned not to count on the app and operate an informal SMS network of parents among the bus route instead. Look at the last review and you’ll see that it’s 3 years old and the developers never bothered to write back. I think this tells you most of what you need to know about the service and company running it. This won’t work for the morning pick up, but, if your kid has a wireless device with GPS tracking enabled, you could do better to track her phone on the way home.

Mdawesvts

Rating: 5/5

I have been working with Silent Passenger for over 5 years. The website alone is great and provides me with everything I need but now that I have it on my cellphone and tablet, I have the flexibility and the ability to see current vehicle information, past history of the vehicle or be notified on particular events of the vehicle. Great product overall.

puzzo33

Rating: 1/5

That's the typical behavior: every few weeks it logs me out and I have to find the user ID and password, which is bothersome but not the end of the world. This morning it completely broke - logged me out and said that that my account is now suspended. I attempted to delete and reinstall but it won't even let me do that anymore. When I tap the install within the AppStore it thins for a few seconds and then times out. I don't have any issues with reinstalling other apps (just reinstalled Netflix in an attempt to troubleshoot) but not the Silent Passenger.