App Profile: MSR Ticketing: Service Request

Ticketing is a centralized portal that helps manage support tickets across IT, HR, and Accounting departments for all employees in the organization.
This app allows you to raise and track requests with just a few clicks. It also keeps you notified of incoming tickets by sending you to push notifications.

Key Features

- Easy to create a request
- View all the tickets at once or categorically
- Provide approvals and comments with minimal clicks
- Never miss an update with push notifications
- Ability to add priorities to open tickets
- Update details like priorities, agents assigned, status and others