App Profile: RoundView ‑ Livechat + Chatbot

RoundView helps businesses deliver outstanding support for customers and improves conversions and retention.

It is an AI-based sales and customer support tool that enhances the customer journey tremendously.

What can you do with RoundView?
1. Improve conversion rates with proactive chat triggers
2. Reduce cart abandonment rate using automated reminders
3. Reduce website bounce rate with exit-intent triggers
4. Recommend personalized products using the product finder feature
5. Use chatbots to answer basic customer questions
6. Automatically route complex questions to live agents
7. Share order status in a single step
8. Allow customers to easily return or exchange an item using the helpdesk
9. Share product FAQs
10. Helps manage multiple customer support channels in one place

Business Benefits:
1. Increased sales and revenue
2. Faster customer support
3. Omnichannel management
4. Better customer support ROI
5. Improved customer retention and brand loyalty