App Profile: Royal Mail Health

GET YOUR NHS REPEAT PRESCRIPTIONS FOR FREE
Royal Mail has teamed up with Pharmacy2U to deliver NHS prescriptions to you, for free.

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TRUSTED BY THE NHS
Avoid unnecessary trips and queues to your GP or pharmacy by ordering your repeat prescriptions
through the app.

It’s quick and easy to set up and it doesn’t cost you or the NHS anything extra.
Simply order the medication you need and we’ll request the repeat prescription from your NHS GP
digitally.

Your prescription is checked and dispensed by Pharmacy2U’s team of pharmacists. We’ll then deliver
your prescription to your door for free.

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EVERYTHING YOU NEED IN ONE PLACE

Avoid running out of medication
Set prescription reminders so you know when it’s time to re-order your repeat prescription so you
don’t forget. Choose how you'd like to receive them – by notification, text, email or even a phone call.

Manage your medication
Easily add new medication, edit or remove a medication you’re no longer taking, all from your phone
or tablet. You can even scan your medications and they’ll appear on your list – simple.

Track your order
You’ll receive app notifications to keep track of your orders from GP approved to out for delivery so
you know when your medication is on its way.

Award winning customer care
Our customer care team are on hand if you have any questions about your delivery. We’re open
Monday to Friday, 9am to 5pm or 8.30am to 1pm on Saturdays by email or phone.

Free, flexible delivery
We can deliver your medication to you anywhere in the UK for free – just update your address book
with your chosen delivery address. Select your delivery preference to have your medication delivered
through your letterbox, or tell us of a safe place to leave your parcel or if you want that extra peace of
mind then you can choose to sign for it. It’s up to you.

The standard NHS prescription charge applies but if you don’t pay for your repeat prescriptions or
have an NHS Prepayment Certificate, just let us know when you register with us.