App Profile: Splashtop AR

Solve problems faster with remote support using augmented reality

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.

Why Splashtop?
- Reduce downtime by remotely guiding on-site personnel to resolve issues
- Enable technicians to support multiple off-site locations and decrease truck rolls
- Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance
- Increase first call resolution rates

Experience Splashtop AR Today
1) Download the Splashtop AR app on the devices/computers you would like to connect to
2) Share the session ID with your remote technician
3) That’s it! Your technician can now provide the remote support you need!

*Technician will need to purchase Splashtop AR to utilize.

Key Features:
- Cross-Platform
- Bidirectional camera sharing between desktop and mobile
- Interactive AR annotations
- Two-way VoIP communication
- Session recording
- Session notes
- Freeze frame
- Remote turn flashlight on/off
- SSO integration
- Device management
- User management