App Profile: Premera MyCare

Premera MyCare offers members a single point of access to the in-network, virtual care options available in their plan. The app provides timely and personalized virtual care experiences in the following areas:

Primary and urgent medical care
Mental health care
Substance use treatment
Health management such as diabetes care and physical therapy


Primary and urgent medical care
Get on-demand, text-based and video-based care from board-certified doctors for common conditions, including (but not limited to):

Cold, cough, and flu
Urinary tract infections (UTI)
Muscle sprains and strains
Seasonal allergies, asthma, and respiratory issues
Skin conditions, rashes, bites, and sunburn
Nausea, stomach flu, and gastroenteritis
General health questions


Mental health
Be your best self with convenient access to text- and video-based talk therapy. Access to psychologists and medication management is available.


Substance use
Access kind and respectful virtual addiction care to help you feel like your old self again. Address alcohol use disorder, opioid use disorder, and other addictions through virtual therapy and other treatment.


Physical therapy
Conveniently prevent and treat pain from anywhere. Get a video consultation with a physical therapist and a personalized plan with guided exercises.


Note:
Premera MyCare is not for medical emergencies. If your condition is life- or disability-threatening, call 911 or go to an emergency room.
Refer to your benefit booklet to see whether your health plan includes access to Premera MyCare.


© 2025
Premera Blue Cross is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington State, excluding Clark County.
Premera Blue Cross HMO is an independent licensee of the Blue Cross Blue Shield Association serving businesses and residents of Washington State, excluding Clark County.