App Profile: FireWatch Mobile

FireWatch Mobile is our mobile app providing access to key features within our FireWatch® integrated Fire Service Management solution, a specialist ERP platform used to support Fire and Rescue Services in planning and managing their operations.

You must be a licensed FireWatch user to be able to access and use this app.

FireWatch integrates resource planning, response and prevention work – eliminating silos and providing minute-by-minute visibility of every fire service person and asset.

The FireWatch app supports the following areas:

> Bio-metric login – secure with options for face ID and fingerprint recognition

> ‘Push notifications’ automatically triggered by the FireWatch two-way mobilisation system interface, with the ability to confirm attendance and ETA

> Digitised attendance claims integrated with location services directly from the user’s mobile phone

> ‘Roaming availability’ – with automatic detection of cover provision area using location services (optional)

> Employee calendar – allows users to manage time, bookings and availability from any location

> Book on/off – users can book on/off, or make future bookings

> Station availability – view current station and vehicle crewing information and upcoming changes

> Organisation-wide availability for managers – mobile-optimised view of FRS availability

> Holiday request workflow – request and approve leave from the app, which references live FRS contracts, post structure and hierarchy (via the main FireWatch solution)

> Actionable KPI charts – presents key role-based metrics that users can directly drill into and perform actions on

> Training request workflow – allows users to find training that matches their role and skills needs, utilising an automated, multi-step workflow for course booking

> Training course calendar – users can view and browse training course options directly from the app