App Profile: Petro-Canada EV

mindstormsguy

Rating: 2/5

The app works well when the towers are working, but falls apart when the chargers are having problems. First, the “call” button makes you call the gas station location where the chargers are. This would be great, if all the local station operators didn’t just tell you “I don’t run those, call the 800 number”. Second, the call center for the 800 number is not 24/7. If it’s close to midnight and you’re having problems with the charger, good luck. And when the station actually is broken, and they’re waiting for parts, the app will still tell you “available”. Apparently available means “we can talk to it, and nobody is charging. But it doesn’t mean “we don’t know of any issue with this station.” And if you do run into problems with a station, and it’s after hours, but you just want to let Petro-Canada know so they can fix it, too bad. You can’t report issues in the app.

ryanpei1115

Rating: 1/5

Hard to give more than a 1star rating when the app asks for a phone number, then says it’s not a valid number. Yes. It is. And it’s input correctly.

Abrew2014

Rating: 1/5

Charger in Moncton never works…says it works..never fixed…waste of time