App Profile: HappyFox Help Desk 2.0
Android / Games / Puzzles
HappyFox Help Desk 2.0
Installs:
Rating:
0.00
Total Reviews:
0
Top Countries:
GB, CA, AU
< $5k
/mo
< 5k
/mo
Reviews: What People Think About HappyFox Help Desk 2.0
Jimmy Two Bears
Rating: 3/5
Works ok, but a few things are broken that make it so that you need to get to a computer anyway. For example, I can’t view any attachments to tickets. If you have a basic ticket it works ok, but if you need to do anything besides the bare minimum it doesn’t work well.
Destin P
Rating: 2/5
Love the software and the app, but please test your updates before rolling out.
The prior update to this one made it where all my field techs were getting an error message about CC’ing recipients when it worked perfect a day before the update. Now, I’m getting this feature is not available for your account, when I definitely know it is. It’s worked for the past year.
Please test.
lilgamgam
Rating: 3/5
You can’t add people to a private note and it’s hard to add tags quickly
About HappyFox Help Desk 2.0
HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.
HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.
What you can do with HappyFox Helpdesk 2.0 App:
- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance
Your HappyFox tickets are at your fingertips. Literally!
HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 6 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.
What you can do with HappyFox Helpdesk 2.0 App:
- Access your support tickets on mobile
- Quick access to the “My Pending” tickets list
- Filter and view tickets by Categories and Status
- View complete Ticket Details and Ticket History
- Respond to customers quickly by adding Ticket Updates
- Add Private Notes to collaborate with other support agents
- Track your weekly performance
Your HappyFox tickets are at your fingertips. Literally!
File size: 39389184
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYEBHCYMTRSBJBFCMCGCIJOLAMLSNTZUGZMZW
Minimum OS version: 13.1
Release Date: 1589238205000
Published by HappyFox Inc
Website url: https://www.happyfox.com
Publisher country: US
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