App Profile: Universe Softphone

Universe Softphone is part of your Universe cloud solution. This means that the phone in your pocket communicates with your phone solution in the cloud. Stay connected and updated with Universe Softphone, no matter where you are.

Features
• Softphone
• Chat
• Transfer calls attended.
• Transfer calls unattended.
• 3-way call.
• Put on hold.
• Mute.
• DTMF.
• Speaker.
• Call history.
• Forward all your devices on Universe platform.
• Forward your One number.
• Forward company main number.
• Set CLI.
• Add or remove devices for One number.
• Login and logout of queues.
• Presence on colleagues.
• Company phonebook.
• Private phonebook.
• Visual voicemails.
• Send e-mails to users.