App Profile: The GCAP Hub

The Genesys Customer Advocacy Program (GCAP) is an enthusiastic community of customers who engage with each other and the company. It provides a platform for sharing your ideas and best practices with other customers. It also lets you share your Genesys story as widely as you choose—within the community, at an event, to the press, or to the world.

As you take on activities and challenges, you’ll earn rewards that you can redeem for free or discounted training, gift cards, VIP experiences at Xperience and even free conference passes.