App Profile: Mach1 Roadside Assistance

Mach1 is the first on-demand app to truly automate & digitize the roadside assistance industry. Our patent-pending process is changing the way roadside assistance gets done, making it easier, faster, and more cost-effective for both customers and providers.

We've built an automated platform that automatically dispatches the closest service provider to you, getting you help fast, right when you need it most.

You can order roadside assistance without membership fees and you'll have the reassurance that your provider has been background checked and safety certified before they help.

There are many frustrations with the current roadside assistance model. From long wait times, hidden fees, non-vetted providers, no communication, and more, the roadside assistance industry is due for a major breakthrough. Its surprising technology hasn't been harnessed more, that's where Mach1 comes in.

“Technology is moving the roadside assistance industry in a new direction,” said Founder and CEO Rick Narpaul, “Our hope to is to create a new standard across the industry.”

What makes Mach1 different:
-On-Demand (pay only when you need)
-Automated dispatch (no middleman, or call center dispatch which add to long wait times)
-Faster response (Automated dispatch based on closet proximity to you)
-GPS tracking for provider & customer (See your provider's location and ETA)
-No cost to download or expensive membership fees
-In-app communication (Talk directly to your roadside assistance provider)
-Vetted & insured providers (We required background checks & proof of insurance)
-Safety training (All providers go through safety training)
-Payment processing (pay right through the app)
-Emergency contact notification (let your loved ones know in case of activation)
- No price haggling between an auto club and providers while you wait for help.

Services Available:
Flat Tire
Dead Battery
Tow Truck
Out-of-Fuel
Lock-Out
Mobile Mechanic Diagnostic
Trip Inspection Diagnostic
Local Non-Emergency

The Opportunity
Our app not only changes the experience for the consumer but also brings opportunities to service providers. You don't need a tow truck to bring someone fuel or even change a tire, opening up doors for just about anyone to be a part of Mach1. Our model especially allows industry providers to save time and money. *Mach1 is veteran-owned & veteran providers supported.

We offer:
-A competitive pay base (no more flat fees that barely get you by)
-No price haggling. Mach1 has a Price window (you choose final price within that window)
-Automated Dispatch (system dispatches so you no longer have dispatcher contact)
-GPS to a customer (no more trying to work with a third party to find your customer)
-In-App Communication (now you can contact the customer directly without giving your personal cell number)
-Get paid every 48 hours (No more waiting 30 days to get paid. With Mach1 your money is disbursed every 48 hours)
Rewards program (100 service calls = $25 Bonus & 25 five-star ratings in a row = $25 Bonus)

For more information please visit: https://www.mach1services.com/