App Profile: My Mobile Account

Mason girl!

Rating: 5/5

I love my qlink phone service. A.) It works everywhere. I haven’t found a location yet that it doesn’t get service. B.) As long as you use it once a month, it refills right on schedule. C.) After losing my phone once, customer service sent me a new SIM card right away and helped me get my service going again. They were kind and helpful. My only complaint, was regarding the tablet they sent me as part of the affordable connectivity program. The tablet was junk and they wanted me to pay $10 for it. I declined and sent the device back to them via registered mail for $8. They never said another word about it, and removed the charge from my account. I really appreciate having my qlink service and am grateful that they are so easy to deal with.

Tiredofyourshit43

Rating: 1/5

This service is the worst service I've ever had. It's free for a reason. As soon as I turn the phone on in the morning the service is throttled for the first 5 mins. It takes 2 1/2 minutes to load an article. After 1 1/2 minutes they throttle the service and you lose connection wait another 2 1/2 mins. for it to load again. Then every minute and a half they throttle again. It's useless. I haven't received one phone call. The one text I got was 3 1/2 hours after it was sent. This company is just a government ripoff. They are charging them for a service they aren't providing. The day I got the Sims card and tried to use it I knew it was bad. So I applied for a different service on the same day. I'm glad I did. I will have this service turned off and report them to the BBB and DCFS who recommended I get it. HORRIBLE COMPANY, HORRIBLE CUSTOMER SERVICE, HORRIBLE SERVICE. Whatever company runs this network has lost me for life. I'm going to use safe link until I get back on my feet and then I'm going back to straight talk.

Nefarious Etheral

Rating: 5/5

With all the negativity in the world I swear this was a scam or I’d all of a sudden need to add a card to get minutes. When I inserted SIM card and made a random call and it actually went through I was amazed. On every I know and love I haven’t had a phone in close to three years. I used text free apps. I do appreciate this.