App Profile: Edulog Parent Portal

Lyn Odom

Rating: 3/5

I’ve been using this app for the last three years because of the school district that I am in. I have two kids on the school bus. Currently one that I have to drop off to School. When all three of my kids were using the school bus in our district. It worked OK but my only issue with this is that it doesn’t give any updates. If there was a substitute driver using a different bus so I’m literally having to wait either outside looking for the bus or my kids are going to school super late. I really think that there should be a way to update it. If there is a substitute, Bus Driver, especially since we don’t really get notifications of there being a sub bus driver until the day off. And there should be an update of some of how to fix these glitches because sometimes it shows the buses all the way on the other side of the water in a different country. Other times. It shows the bus being somewhere completely different and not being in the area close by my house when it’s actually two minutes down the street. Other glitches that I’ve noticed is that sometimes it’ll show that I have no students on the bus, even though I have two that rise of us currently and I really think there should be an update if the bus is going Late instead of the designated drop off off and pick up times.

Don’tWantToGiveANickname

Rating: 3/5

I’ve been using this app for a week now, and thankfully it’s been working as I believe it should be. For the record, I only have one student on the bus, so I can’t attest to how it does with multiple routes. I do have some suggestions that I hope will make it better: * Change the notification tone to something other than the default tri-tone that every other app I have uses. Or give us a choice of what alert tones we want. * My son has a half day on Wednesday so the after school bus schedule is different. I can’t change the alert timing for that particular day, so I will get multiple alerts when the bus is in my radius. Please give us the option to change our notification schedule for each day. * Provide pickup time updates if the bus is running late.

Frustrated indirect user

Rating: 1/5

Our school district also decided to use this app. Pretty sure they didn’t do a dry run or read the reviews or they wouldn’t have gone ahead with rolling this out. App is glitchy to thr worst end possible. I cannot fathom why they would make such an app. I have never had my elementary kid come alone from bus stop to home and thanks to this, she had to walk alone to our surprise due to wrong notifications and sometimes NO NOTIFICATION at all. At times when it does give alerts it is about other bus trips before and after our trip. It is so annoying even after changing the radius settings. More than half of the times our bus don’t show it it shows for one second and then says “gps details not available or something”. I have to spend good 30 minutes outside at bus stop to make sure I can safely get to my kid at the bus stop. This is not just an app problem. School is going through driver issues too but still app just cannot keep updated with bus number and trips. This app will just increase your anxiety multi Fold if school also keeps changing bus and trips and app perhaps does not have a way to handle it.