App Profile: AIC-Mobile

Kane🤩

Rating: 1/5

I was charged a late fee because of the way the app is set up. They tried to take my monthly payment out before my direct deposit was processed. They only tried to take it out one time early morning if they would have tried again later on that day it would have gone through. It also wouldn’t allow me to make the payment on my own. So now I’m paying late fees that I shouldn’t have to pay. Now today I get an email saying they couldn’t process my payment due to insufficient funds and my insurance is going to be cancelled when I have more than enough money to cover the amount due. I would not recommend this app or the insurance company using it. When I contacted the insurance company they said there was nothing they could do. Absolutely ridiculous.

lexusy

Rating: 1/5

I had this app before maybe a year ago and deleted it. I recently downloaded it again because I have this ins again. The app is useless, it has all my previous info and won't let me delete my old vehicles and update. I reached out to customer service 3 times only to get zero response. Very disappointed.

just2tiffany

Rating: 1/5

Hello I downloaded this app on my iPhone and it crashes before it even opens. Are you planning to fix this issue that a lot of other reviewers have said this app doesn’t work as well. Disappointed I was with progressive and their app works perfectly. Please help with this issue.