App Profile: Elation Go

RG CEO

Rating: 1/5

I have to say that I am completely disappointed in this mobile app. The fact that you can’t view the schedules for the providers as an administrator for the office is sad. The inability to upload insurance cards or update information or pretty much do anything related to the patient other than send them a message (which you can’t even send them a attachment or document from the app). There is no backend administrative support on this app as in if I need to update an insurance card or update any type of demographics, I have to bust out my laptop and go on the web to do everything. What’s the point of an app that is pretty much read-only that doesn’t show anything of importance? Elation needs to get it together if they plan on moving forward into the next few years to be competitive.

taraelisabeth03

Rating: 1/5

You really can’t do anything of value in this app if you don’t need to scan in patient documents. You can’t view messages from another employee, can’t see anything other than basics (i.e. PMH) on a chart—no vitals, visit notes, etc., can’t refill scripts, can’t schedule appointments.

CompPA

Rating: 1/5

Although my clinicians find the templates to be fine, from a practice management perspective, your software platform is a disaster.