App Profile: AT&T Photo Storage

Dee Cesar

Rating: 5/5

I just started to use this, but, I’m hoping that it works well for me because I have ALOT of photos to download I don’t want to delete them! EVER! I love pictures and anyone who knows me knows that I have photos of everyone that I have ever met. I have at least 10,000 pictures in my phone and the worst part of it is that some of the pictures I have in my phone are doubles, sometimes they are triples!! Like I will be going through my pictures in my phone and I will screenshot a bunch to show, or, send to someone else and then I forget to delete them from my phone.

Kelly11t

Rating: 2/5

Was so excited to have this included with being an AT&T customer. Unfortunately I regret using it. A big chunk of my photos are now saved in this app and only this app and no longer on my phone. I appreciate my photos automatically uploading to the app when it’s open but I hate that I can’t search for people’s faces to find photos faster. Instead I have to try and remember the date a photo was taken and scroll through the thousands of photos. Another thing is that every time I open the app, it’s so glitchy and most of the time when I find the photo I’m looking for, it’s blurry and doesn’t load fully for me to save it to my phone to send to whoever or post. It’s just frustrating. If they fix the bugs and search part I can see it being great but so far, 6 months later, nothing has been done. The family and friends portion has been saying “come back soon” the entire time

Cloak&dagger

Rating: 1/5

I uploaded around 3000 pics into a handful of new albums on the app and then deleted them from my iPhone’s photo app to free up some space on my phone. When I went back to upload more all 3000 were deleted from the cloud too. Can somebody explain to me the logic behind a photo cloud app, a service whose whole reason for existing is supposed to be as a standalone storage option, deleting your content? If Asurion wants to improve the app then 1. Ditch the requirement to auto backup. I pay for iCloud for a reason, I’m good. 2. Allow us to upload our pics to your service and then delete them from our phone’s storage so we can actually free up space instead of mirroring the device. I’m deleting the app and going to find another option because frankly this is just a very basic backup and I’m not even sure it’s actually backing up since it’s so eager to delete my content.