App Profile: AskNicely
Android / Games / Puzzles
AskNicely
Installs:
Rating:
0.00
Total Reviews:
0
Top Countries:
AU, US, NZ
< $5k
/mo
< 5k
/mo
Reviews: What People Think About AskNicely
Blazinfireman
Rating: 1/5
This app used at my company has been one of the most disappointing experiences I've come across. It is used to determine whether we receive a raise or promotion, but it desperately needs a two-sided operating system. One side should be dedicated to customers, allowing them to rate their experience with the company. The other side should be for workers, enabling them to receive fair ratings for the services they provide in someone's home. It is not fair that an employee can receive a low rating simply because a customer disagrees with company policies. This issue needs to be addressed promptly, as it undermines the fairness that should be the foundation of this app.
Anonymous peacock
Rating: 1/5
Absolutely horrible app. Unless you’re looking to work your employees to the bone and demoralize them by telling them it’s their fault when they get and 8 and their score goes down. The whole business model is based off of their proprietary algorithm that doesn’t make any sense when applied to this field. It’s been well over a year and I still get bad reviews for “scheduling/call center” when I have nothing to do with that. Maybe put some effort into your app so your clients can actually get data that is accurate and makes sense.
nebdbchdhdb
Rating: 1/5
I constantly get bad marks because customers think they are grading the company overall instead of the technician individually. This is a ridiculously glitchy broken system and I’ve been getting everyone I can to give it a one star review of the app ends up in the trash can . I can’t believe a company like Aptive actually uses this.
About AskNicely
Receive and respond to real time customer feedback (based on NPS) from your iPhone or iPad.
AskNicely for iPhone is a powerful way for businesses to embed real time customer feedback in the daily routines of everyone from the CEO to front line staff. Designed to feel like the messaging apps you use everyday, AskNicely makes it easy for employees at all levels to track and action customer feedback for their role or function.
- Track customer happiness based on Net Promoter Score (NPS)
- Filter scores and responses by time period, rating, team, region, customer segment etc.
- Reply to customers straight from your phone and add notes for other team members
- Get push notifications for specific responses that need your attention
- View leaderboards that rank your best performing teams/regions/customer segment/channels
** Rated #1 Enterprise Feedback Management platform by G2Crowd **
** Feedback from AskNicely customers **
"Great product delivering fantastic results for our staff and customers”
"Very simple to use and very impactful for our business”
"AskNicely is the most seamless software tool that our team uses. Kudos!"
“Nice people"
"Hands down best NPS app on the market.”
** Requires an AskNicely account **
Visit our web site to start a free trial.
About AskNicely:
AskNicely is the world’s leading customer feedback platform based on Net Promoter Score (NPS) framework. Businesses can automatically track the happiness of their customers and take action to deliver experiences that get customers to stay longer, spend more and refer their brand to friends.
AskNicely for iPhone is a powerful way for businesses to embed real time customer feedback in the daily routines of everyone from the CEO to front line staff. Designed to feel like the messaging apps you use everyday, AskNicely makes it easy for employees at all levels to track and action customer feedback for their role or function.
- Track customer happiness based on Net Promoter Score (NPS)
- Filter scores and responses by time period, rating, team, region, customer segment etc.
- Reply to customers straight from your phone and add notes for other team members
- Get push notifications for specific responses that need your attention
- View leaderboards that rank your best performing teams/regions/customer segment/channels
** Rated #1 Enterprise Feedback Management platform by G2Crowd **
** Feedback from AskNicely customers **
"Great product delivering fantastic results for our staff and customers”
"Very simple to use and very impactful for our business”
"AskNicely is the most seamless software tool that our team uses. Kudos!"
“Nice people"
"Hands down best NPS app on the market.”
** Requires an AskNicely account **
Visit our web site to start a free trial.
About AskNicely:
AskNicely is the world’s leading customer feedback platform based on Net Promoter Score (NPS) framework. Businesses can automatically track the happiness of their customers and take action to deliver experiences that get customers to stay longer, spend more and refer their brand to friends.
File size: 58388480
Launched countries: IDUSAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 13.3
Release Date: 1500122839000
Published by AskNicely
Website url: https://www.asknicely.com
Publisher country:
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