App Profile: Onvio Client Center

Rachel Rehm

Rating: 3/5

It would be nice to be able to rearrange the order of files once they have been uploaded into a folder. You must upload the files in the exact order that you want them to appear within the file. I have not been able to find a way to make adjustments after the fact.

Skeneagy

Rating: 1/5

Possibly the worst app ever. When it works it is ok. However I went months not able to upload documents to my accountant because I would get errors telling me I was using unacceptable characters which I was not. Prior to that I would be able to load a few things and then it wouldn’t work. I would have to delete the app and then reload the app. Right now nothing will upload as it just spins and spins. Customer service is non-existent. They are of no help whatsoever. They don’t even want to try to help. The “customer service” staff should be let go to save the company money so they can put it back into the app and improve it so it continually works. Putting paper documents on a box and delivering Them to my accountant is more efficient and time saving for me than trying to deal with this app.

Area Code 308

Rating: 4/5

I very much prefer scanning and sending documents through the Client Center than making copies and driving 20+ miles to give them to my accountant. It is so easy but each year it seems like I have start up issues in getting the client center to accept documents, it always takes a day or two to get going. Still a great system and one easy to use!